SHIPPING & DELIVERY POLICY

1. Order Processing Time

Each order is carefully checked and dispatched to ensure quality and consistency.
Orders are typically dispatched within 1-5 business days.

During busy periods or seasonal launches, dispatch times may be slightly longer.

Once your order has been dispatched, you’ll receive a confirmation email with tracking details.
 

​

2. Shipping Destinations & Delivery Times

We currently ship to the following regions. Delivery times are estimates and begin after your order has been shipped.

 

🇬🇧 United Kingdom​
 

• Estimated delivery: 3-8 business days

​
 

🇪🇺 Europe
 

• Estimated delivery: 4–10 business days
  
   

🇺🇸 United States
 

• Estimated delivery: 4–10 business days
  
   

Delivery times are estimates and may vary depending on the destination, carrier and customs processing.

Shipping costs are calculated automatically and displayed at checkout.

 

3. Free Shipping
 

We’re happy to offer:
⭐ Free UK shipping on all orders
⭐ Free international shipping on orders over £120

Free shipping will automatically apply at checkout when eligible.

 

4. Tracking Information
 

Once your order has been shipped, you will receive a shipping confirmation email that includes:

• Your tracking number

• Carrier information

• Estimated delivery date

Tracking updates may take 24–48 hours to appear after shipment.

If your order includes multiple items, they may arrive in separate packages with individual tracking numbers.

 

5. Customs, Taxes & Import Fees
 

For orders shipped outside the United Kingdom, customs fees or import taxes may apply depending on your country’s regulations.

These charges are not included in your order total and are the responsibility of the customer.

 

6. Incorrect Address / Undeliverable Packages
 

Please ensure your shipping address is entered correctly at checkout.

If a package is returned due to an incorrect or incomplete address or if the parcel is not collected, reshipping may require an additional shipping fee.

Bee Scribble Studio is not responsible for delivery issues caused by incorrect address information provided at checkout.

 

7. Lost or Delayed Packages
 

If your order has not arrived within the estimated delivery timeframe:

1️⃣ Please allow the full estimated delivery time to pass
2️⃣ Check your tracking information
3️⃣ Contact us at customersupport@beescribblestudio.com

We will investigate with the carrier.

If the package is confirmed as lost, we will arrange a replacement at no additional cost.

Delays caused by carriers, weather conditions or customs inspections are outside of our control.

 

8. Separate Shipments
 

If your order contains multiple items, they may be shipped separately.

This is normal and does not affect your shipping costs.

 

9. Contact Us
 

If you have any questions about shipping or your order, please contact us at

Email : customersupport@beescribblestudio.com
⏱ We aim to respond within 24–48 hours